Verified business messaging, automation, and human handoff.
Integrations
Works with what you have. Without rewriting your stack.
Sawabot reads from your docs, drops leads in your CRM, books slots on your calendar, files tickets when it escalates, and looks up your catalogue. Light, read-mostly integrations. No core-system rewrites. Your team owns the source of truth; the agent runs the conversation.
The agent meets customers
Connect your communication channels.
Run the same agent across the places customers already message you, with the same controls and handoff rules.
Messenger
Reply to Facebook Messenger conversations with the same agent logic.
Handle Instagram DMs for questions, lead capture, and escalation.
Web widget
Put the agent on your website for live chat and visitor capture.
Telegram
Support Telegram conversations for teams and customer communities.
The agent reads
Read from your documents.
Knowledge sources the agent grounds every answer in. Replies cite the source.
Google Drive
Knowledge base with citations on every reply (read-only).
Notion
Internal handbooks, policies, runbooks (read-only).
Google Docs · PDFs
Upload directly — handbooks, spec sheets, contracts (read-only).
The agent captures
Capture leads.
Qualified leads drop in the tool your sales team already uses, with full conversation context attached.
HubSpot
Lead drop with conversation context and qualification fields.
Zoho CRM
Contact and lead capture, same context, same fields.
Google Sheets
Light catalogs, lead capture, fulfillment queues.
Odoo
Create and update CRM records with the conversation context attached.
The agent schedules
Book on your calendar.
The agent reads availability and books inside the WhatsApp thread.
Google Calendar
Read availability, book slots, send reminders.
Calendly
Pull live slot links into the thread, confirm bookings.
The agent escalates
File support tickets.
When the agent hands off, the case lands in your ticketing tool with the conversation attached.
Zoho Desk
Ticket creation for escalated cases — conversation thread attached.
Zendesk
Create support tickets, attach the WhatsApp context, and route follow-up.
Freshdesk
Open helpdesk cases from WhatsApp with conversation details included.
The agent looks up
Look up your catalogue.
Read-only catalogue and stock lookups so the agent can confirm what's available before quoting.
Odoo
Catalogue and stock lookup (read-only).
Bring your own system
Got something we don't list? Connect it with your own MCP server.
Custom systems
Homegrown CRM, in-house HRIS, proprietary inventory tool, custom rate engine, internal ticketing. Run an MCP server in front of your system, paste the URL into Sawabot, and the agent gains the tools. Self-serve — same chat, same audit trail, no core-system rewrites. Your team owns the source of truth.
Bring your own MCP server