Questions pile up in manager DMs
Branch, site, and field employees need answers while the office is busy, so managers become the help desk for every shift and location.
Sawabot for Work
A private WhatsApp AI assistant for distributed teams.
Give approved employees across branches, sites, and field teams instant answers from company knowledge, with source citations and human handoff when needed.
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Approved Users Only -
Human Handoff Built In -
Sources Cited
The problem
When teams work outside a desk, answers get trapped in WhatsApp groups, manager DMs, PDFs, and old links.
Policy answers are hard to find
Leave, safety, expenses, maintenance, delivery notes, and branch procedures get buried in PDFs and old links.
No shared source of truth
When documents live across drives, chats, and informal notes, teams guess which instruction is current.
The solution
Sawabot steps in, inside WhatsApp
Distributed teams ask in the channel they already use. Sawabot answers from approved sources, collects routine requests, and hands off to the right person when judgement is needed.
Answers instantly
Employees get the right policy, form, or instruction without waiting for a manager.
Escalates when needed
If the agent does not know or the request needs judgement, it tags the right human.
Works after hours
Night shift, field team, weekend issue - the agent is available when the office is not.
AI Search
Search your company knowledge from WhatsApp
Sawabot looks through approved documents, finds the relevant passage, and answers with the source attached. Employees stop asking managers where the policy lives.
Search
Handbooks, SOPs, policies, forms, onboarding packs, and internal guides.
Cite
Every answer can show the document, section, or file it came from.
Protect
Only approved employees and collaborators can search internal knowledge.
Private access
Private by default.
Only approved employees and collaborators can interact with the assistant. Unknown users see an unauthorized message and can request access.
Employees and collaborators are allowed in
Admins decide who can interact with the assistant before company knowledge or internal tools are exposed.
Unauthorized users can request access
Anyone not on the list gets a clear unauthorized message and a way to ask an admin for access.
Your admin grants or denies access
Requests reach an admin, who can approve or deny the person before they use the AI assistant.
Practical ways to use it
Built for distributed teams, useful across internal operations
Answer site and shift questions
Safety procedures, job checklists, field instructions, site rules, and escalation paths.
Handle routine people questions
Leave policy, benefits, handbook answers, payroll deadlines, and manager handoff for exceptions.
Give branches one place to ask
Store procedures, pricing questions, opening tasks, local issues, and branch support requests.
Route operational requests fast
Delivery notes, vehicle checks, equipment issues, maintenance steps, and IT or access handoff.
Help new hires get productive
First-week checklists, company documents, SOPs, tool setup, and who to contact.
Keep managers in control
Off-policy requests, expense advances, schedule changes, sensitive incidents, and approvals route to the right person.
Start simple, grow deeper
Start with operational answers, add HR requests
Sawabot for Work helps teams search approved knowledge, ask policy questions, and route routine requests to HR, managers, or the software your company already uses.
SOP answers
Give distributed teams answers while they work
Warehouse, branch, site, logistics, and maintenance teams can ask about SOPs, safety steps, delivery rules, and checklists from WhatsApp.
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No internal-system integration required - Searches approved SOPs and policy packs, not the public internet
- Unknown users must request access first
Policy questions
Answer employee questions from approved documents
Distributed staff can ask about remote work, expenses, onboarding, company rules, and internal procedures without searching through PDFs or old links.
- Every answer can point back to the handbook, policy, or source file
- Exceptions can be routed to a manager for approval
- Employees stay inside WhatsApp
HR and admin requests
Collect routine requests without a portal
For approved employees, the assistant can collect leave, expense, IT, onboarding, and admin requests, then send them to HR, a manager, or your HR software.
- Connects to HR software, helpdesks, sheets, or calendars
- Sensitive actions can require manager approval
- Conversation keeps the request history visible
Humans in control
The agent handles routine questions, Your team handles judgement
Sawabot for Work does not replace your managers. It answers what is predictable, captures what is missing, and escalates when a request needs a person.
Take over
Reply directly in any employee thread.
Pause
Stop the agent on a sensitive request.
Review
See what was answered, requested, and escalated.
Powered by your data
Connect the knowledge your team already depends on
Start with files and handbooks. Add drives, wikis, and internal tools as the agent grows.
Documents
PDFs, handbooks, SOPs, onboarding packs, policy files, forms.
Knowledge bases
Google Drive, Google Docs, company wiki, Q&A pairs, approved pages.
Internal tools
HR software, payroll, helpdesk, inventory, and custom systems through approved connectors.
Why WhatsApp
Your team is already there
No new portal to learn. No app rollout. No training campaign. Distributed teams ask in WhatsApp, and approved people get the answer or request flow they need.
Trust
Private access, Official WhatsApp infrastructure, Human control
Sawabot is a Meta Tech Partner with direct integration to Meta. We do not train models on your team's conversations or your internal documents.
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Meta Tech Partner -
WhatsApp Business API -
Approved Users Only -
Human Handoff Built In