Applicants wait for answers
Fees, deadlines, eligibility, documents, and programme details are urgent when a student is choosing where to apply.
For education
Answer applicants, Capture interest, Support students and parents
Sawabot helps schools and universities handle WhatsApp conversations before they become missed applicants, repeated admissions questions, or admin calls your team answers all day.
The problem
Admissions and admin teams answer the same questions all day
Staff repeat the same replies
Counselors spend time copy-pasting information instead of guiding serious applicants.
Students and parents get lost
Calendars, fee policies, timetables, and notices are often hidden in PDFs, emails, and group chats.
Start simple, grow deeper
Three steps most schools adopt in order
Start with the prospectus. Add admissions intake. Then support students and parents from approved documents.
Programme FAQ
Start with answers from your prospectus
Upload programme pages, fee sheets, admission requirements, and calendars. Sawabot answers common applicant questions with source citations.
- No student-record integration required
- Works from documents you already have
- Escalates anything off-script
Admissions intake
Capture applicant interest before the counselor calls back
The agent collects programme interest, education level, contact details, and basic eligibility context so counselors can follow up with a cleaner pipeline.
- Programme, level, timeline, contact details, document needs
- Lead drop into HubSpot, Zoho, Google Sheets, or inbox
- Counselor still reviews, advises, and decides next steps
Student and parent support
Answer routine admin questions from approved information
Sawabot can help current students and parents find schedule, policy, fee, announcement, and campus information without calling the office.
- Calendars, timetables, notices, fee policies, handbooks
- Parent announcements with replies handled in the same thread
- No enrollment decision, grade access, or payment processing by the agent
Parent communication
Reach every parent without chasing WhatsApp groups
School closed tomorrow. Fees due Friday. Report cards ready. Exam timetable changed. Sawabot helps schools send approved announcements on WhatsApp, then handle parent replies in the same thread.
Send
Share approved announcements with parent lists.
Answer
Reply from school calendars, notices, and policies.
Escalate
Route sensitive parent replies to the office.
Humans in control
The agent handles routine admin, Your team handles students
Sawabot does not replace counselors or administrators. It answers approved admin questions, captures what is missing, and escalates when a conversation needs a person.
Take over
Reply directly in any thread.
Pause
Stop the agent on a sensitive case.
Review
See what was answered, booked, and escalated.
Why WhatsApp
An admissions question happens before the family visits the campus
Students and parents already ask important questions in chat. If the answer is slow, unclear, or buried in a portal, they keep searching elsewhere.
Trust
Official WhatsApp infrastructure, Human control, Clear records
Sawabot is a Meta Tech Partner with direct integration to Meta. We do not train models on your student conversations.
YDUQS used WhatsApp for education conversations
YDUQS reported 50%+ year-over-year growth in enrollments and registrations, a 45% decrease in live response support, and 23% lower customer acquisition cost over ten months.
View case study Official WhatsApp Business API 
Meta Tech Partner